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Learn the Facts About IP Telephony

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IP Telephony:
arrowWhat’s key to enhancing productivity for people in a remote office or teleworkers?
arrowHow can my organisation avoid a communications breakdown during a disruption or outage?
arrowHow do I overcome the challenge of managing multiple locations?
arrowCan a better communications experience drive personal productivity and competitive advantage?
arrowWhy should businesses care that Avaya is a global leader in IP Telephony?
arrowWhat's the first step to enabling IP Telephony?
arrowIs your IP Telephony Converged network secure?
arrowWill Avaya IP Telephony Solutions integrate with my Cisco Network?
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How are interoperability and open standards vital to enterprise communications?
arrowWhat’s the most cost-effective way to migrate to IP telephony?
arrowWhat is so important about interoperability?
arrowWhat are the advantages of consolidating call centers with IP telephony?
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What is “Intelligent Communications” and what does it mean for business results?
arrowHow can my IT department rapidly create applications for a SIP-based environment?
arrowHow can intelligent communications technology help retailers shrink expenses?
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How can enterprises improve customer contact capabilities at branch locations?
arrowHow will SIP and Presence transform branch communications?
arrowWhat are the advantages of Communication Manager 5.0 for midsize businesses?
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How can SIP trunking lower telecom costs without forcing an investment in new equipment?
Contact Centers:
arrowHow can my business provide superior customer service in an economic downturn?
arrowWill Avaya Contact Center solutions run over IP?
arrowHow can communications technology help businesses become greener?
arrowHow will Unified Communications benefit my distributed contact center?
arrowWhat is the difference between a call centre and a contact centre?
arrowWhat is the difference between a traditional contact center and an IP contact center infrastructure?
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What is the difference between automated response systems and speech-enabled systems?
arrowWhat can a medium sized business do to create a competitive advantage?
arrowIs IP reliable enough for my contact center?
arrowHow are intelligent communications revolutionizing the customer experience?
arrowHow are the latest IP and SIP standards transforming contact centers?
arrowHow is Avaya making it easier to migrate to open, IP-based Self Service?
arrowWhy do I need SIP in my Contact Center?
arrowWhat makes Avaya Communications Enabled Business Processes (CEBP) unique?
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How can Avaya Communication Manager help my business deliver superior customer service with SIP?
arrowHow can I track contact centre agent behaviours better to improve the customer experience?
Unified Communications:
arrowHow can unified communications benefit mobile workers?
arrowWhat is Mobility?
arrowWho can help me build a business case for Mobility?
arrowWho benefits from Unified Communication?
arrowHow can I increase productivity and reduce conferencing expenses?
arrowWhy is mobility so important for enterprises?
arrowHow will SIP and Presence transform business communications?
arrowCan Avaya help governments to support teleworkers?
arrowDoes enterprise mobility need to address more than just connecting to personal cell phones?
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Is there a way to combine SIP presence and instant messaging, email, Web conferencing, and audio conferencing into one collaboration tool?
arrowIs video conferencing cumbersome to use? How can I be certain that my company is ready for video conferencing?
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What does Avaya one-X™ Mobile do for me?
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Are you prepared to restore and maintain critical communications in the wake of a disruptive event?
arrowHow can I be sure I won’t miss calls, emails, or instant messages?
arrowWhat’s the best approach to assure maximum performance of a Unified Communications solution?
arrowWhat are ways to provide messaging unification using Avaya and IBM products?
arrowHow can my business leverage Avaya and Microsoft solutions for Unified Communications?
arrowHow do I know if my business process can benefit from CEBP?
arrowHow can I provide messaging unification using Avaya and Microsoft products?
arrowCordless vs. Wireless vs. DECT: What's the difference?
arrowCan Avaya one-X™ Mobile support Apple iPhone?
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How does Meeting Exchange deliver ROI?
arrowHow will Unified Communications benefit my distributed contact center?
Communications Enabled Business Processes:
arrowWhat can a midsize business do to create a competitive advantage?
arrowHow can CEBP help financial services firms build customer loyalty?
arrowWhat is Avaya Communications Enabled Business Processes?
Q:Can a better communications experience drive personal productivity and competitive advantage?
A:
Yes!  Avaya one-X™ Deskphone Edition is a family of next generation IP telephones that delivers a new communications experience that drives increased productivity for workers. The Avaya one-X Deskphone Edition family of phones features an intuitive user interface that helps to make users proficient and confident in performing such common telephone tasks as setting up a conference call or completing a transfer. With enhanced high fidelity audio, it is much easier to hear and understand other people. Less reiteration speeds business discussions and has been found to reduce employee fatigue and stress. Additionally, the Avaya one-X Deskphone Edition models are built with future growth and enhancement in mind; with many modular extensions that can be added as they are needed. This investment protecting functionality leads to improved total cost of ownership. Based on these benefits, early customers who haveimplemented the new Avaya one-X Deskphone Edition phones have found that they were so easy to use that they made employees more productive.
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EXTENDED ANSWER:
Can a better communications experience drive personal productivity and competitive advantage?

The one-X Deskphone Edition has several unique attributes that could contribute to a companies bottom line and produce a competitive advantage by providing an improved communications experience. The new phones optimize access to the capabilities most used by people in different roles within a business. The uncompromised clarity and crispness of the high fidelity audio of the phones is another key benefit from the improved communications delivered by the 9500 Series IP telephones. Communication effectiveness is also impacted by the modularity of the phones and the support of open standards based modules and adapters. The Avaya one-X Deskphone Edition family of IP Telephones provide enterprises a better communications experience. 
 
Intelligent user interface for improved productivity including mobility – Users’ productivity will be greatly enhanced with the easy-to-use intuitive, context-sensitive interface. This interface facilitates confident usage through context-driven menus with on-screen prompts, enabling straightforward access to contact directory, call log and mobility features. Users can now seamlessly transition from using their mobility devices to using their Avaya one-X Deskphone Edition with the touch of one button.
 
Clear communications through high-fidelity audio – The unique high-fidelity acoustics, including wideband audio in the speaker, handset and headset, deliver industry-leading superior audio that minimizes ambient noise. The enhanced audio across high and low frequencies make it easier for users to hear what is being said, providing less fatigue and stress while working.
 
Stylish and Professional Design – The international user-centric design of the Avaya one-X Deskphone Edition offers a sleek yet durable body with user-friendly features such as high-resolution backlit adjustable displays; helpful LED status lights on many buttons; 360 degree message light visibility; and a two-position flip stand.
 
Investment protection today, enabling productivity now and tomorrow – Like all Avaya solutions, the Avaya one-X Deskphone Edition is built with "investment protection" as a priority. Based on open standards with a modular platform, the IP Telephones allow the addition of a wide range of modules and adapters to further enhance user productivity. An optional 24-button module extends "one button features."  Employees can choose between several headset designs, including Bluetooth, monaural-wideband or binaural-wideband headsets. A standard USB interface accommodates a range of USB devices. In the future, A standard USB interface will accommodate a range of USB devices  and modules including those for Gigabit Ethernet and Bluetooth will be available.
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